Digital Solutions Intern

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.

The Group has eight brands : L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, LimeLife, Elemis, Sol de Janeiro and Grown Alchemist.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.

L'OCCITANE Group's mission is to "empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature". L'OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L'OCCITANE must therefore implement the company's mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L'OCCITANE shall contribute to growing sales, regenerating nature, caring for consumers & partners and supporting our employees.

You are infused by a highly collaborative approach and entrepreneurial mindset ? Apply now and join us ! 

CONTEXT:

You will be part of the Digital Presence team within the Information Technology Department at L’Occitane Headquarters. You will have a double report to the Salesforce B2C Product Manager & the Transversal Digital Expert, discover the agile framework, and support markets across all regions on several strategic missions such as: platform evolutions and enhancements, support content management, product catalog management, tracking, cookie management & Ab tests.

MAIN MISSIONS:

• Support the Product Manager of the Salesforce Commerce Cloud team in building the next platform evolutions
• Follow key indicators to identify new opportunities using Google Analytics or ContentSquare
• Audit and support key markets to adopt the e-commerce features available in Salesforce Commerce Cloud
• Communicate new features and share best practices across markets
• Write user stories and guides for new features and improvements
• Ensure data quality and update product catalog on PIM (Product Information Management) platform and Salesforce Commerce Cloud product catalog
• Adhoc tasks such as assisting with testing, supporting Ab test deployments, cookies audit and tagging

HOW YOU CAN FIT:

• Master or Bachelor degree in Digital / Engineer or Business School (an internship agreement provided by your school is mandatory),
• First Experience in E-commerce
• Fluent in English and French
• Curious with interest in digital and tech topics
• Autonomous with a strong entrepreneurship mindset
• Good communication skills and ability to adapt your message to your audience
• The values of L’OCCITANE Group resonate with you.

STARTING DATE: July 2024 for 6 months (full-time basis)

LOCATION: Geneva (Plan-les-Ouates), Switzerland

If your application is selected, you will be invited to participate in our online recruitment day 

L'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability.